A+ Computer Objectives
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Identify basic terms, concepts, and functions of system modules, including how each module should work during normal operation.
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Identify basic procedures for adding and removing field serviceable modules for both desktop and portable systems.
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Identify available IRQs, DMAs, and I/O addresses and procedures for configuring them for device installation.
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Identify common peripheral ports, associated cabling and their connections.
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Identify proper procedure for installing and configuring IDE/EIDE devices.
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Identify proper procedures for installing and configuring SCSI devices
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Identify proper procedure for installing and configuring peripheral devices
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Identify Hardware methods of upgrading system performance, procedures for replacing basic subsystem components, unique components and when to use them.
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Identify common symptoms and problems associated with each module and how to troubleshoot and isolate the problem.
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Identify basic troubleshooting procedures and good practices for eliciting problem symptoms from customers.
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Identify the purpose of various types of preventive maintenance products and procedures and when to use/perform them.
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Identify procedures and devices for protection within the computing environment, including people, technology and the ecosystem.
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Distinguish between the popular CPU chips in terms of their basic characteristics.
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Identify the categories of RAM, terminology, locations, and physical characteristics.
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Identify the most popular types of motherboards, their components, and their architecture.
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Identify the purpose of CMOS, what is contains and how to change its basic parameters.
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Identify basic concepts, printer operations and printer components.
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Identify care and service techniques and common problems with primary printer types.
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Identify basic networking concepts, including how a network works and the ramifications of repairs and the network.
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Identify the operating systems functions, structure, and major systems files to navigate the operating system and how to get needed technical information.
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Identify basic concepts and procedures for creating, viewing and managing files and directories, including procedures for changing file attributes and the ramifications for those changes.
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Identify the procedures and basic disk management.
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Identify the procedures for installing windows 9x, and Windows 2000 for bringing the software to a basic operational level.
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Identify the basic system boot sequences and boot methods, including the steps to create an emergency boot disk with utilities installed for DOS, Win 3.1, Win9X, Win 2000.
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Identify procedures for loading/adding and configuring device drivers, applications, and the necessary software for certain devices.
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Recognize and interpret the meaning of common error codes and startup messages from the boot sequence, and identify steps to correct the problems.
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Recognize common problems and determine how to resolve them.
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Identify the networking capabilities of Windows including procedures for connecting to the networks.
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Identify concepts and capabilities relating to the Internet and basic procedures for setting up a system for Internet access.
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